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RicochetAI builds a phone receptionist that answers every call, day and night, and books patients straight into your practice diary.
Answers every call, books appointments, and never sounds like a robot
Every missed call is a patient. Most practices never realise how many they lose.
Lunch breaks, evenings, weekends and busy front desks all mean calls that ring out and patients who move on.
Five minutes after a missed call, most people have already rung the next practice on Google and booked with them instead.
Most practices do not track their missed calls, so the lost revenue stays invisible while it quietly adds up.
RicochetAI answers your calls and books your patients, around the clock.
A patient calls the practice, at any hour. The receptionist answers on the first ring, whether you are open or closed.
It checks your live availability, books the appointment, takes the caller's name and number, and answers the common questions, all in a calm and natural voice.
The appointment lands in your diary before the caller hangs up. Emergencies are triaged, and anything complex is passed straight to your team.
Most answering services are built for every industry at once. We build for dental practices only, so the receptionist understands your bookings, your emergencies and the way your patients actually call. It answers every call, and honestly, it does not sound like a machine.
Ahmad Ceesay
Founder, RicochetAI
No new systems to learn. It works around your phone, your diary and your team.
Yes. It speaks naturally and calmly, and most callers do not realise they are not talking to a person. If a caller ever asks for a human, or the situation is complex, it hands straight over to your team.
Out of hours, it triages callers against criteria we agree with you. Genuine emergencies are given your emergency line and logged as priority. Everything else is booked or taken as a message for a callback the next working day.
No. It works with your existing number and books into the calendar you already use. We handle the entire setup for you, and it is usually live within two to four weeks.
Yes. Call data stays in accounts your practice owns and controls, and the receptionist only shares what you have approved. Nothing about your patients lives in systems you cannot see.
Book a free 15 minute call. We will show you exactly how it works and what it could recover for your practice.